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returns & exchanges

Return Policy for Coragold Fine Jewelry

 

Effective Date: 3/10/2025

 

At Coragold Fine Jewelry, every piece is handcrafted with care, precision, and a deep appreciation for the artistry of fine jewelry. Due to the custom and made-to-order nature of our pieces, we are unable to accept returns or issue refunds. However, our priority is ensuring that you are completely satisfied with your purchase, and we are always happy to work with you to resolve any concerns.

 

Final Sale Policy

Because our jewelry is custom-made and often personalized, all sales are final. We encourage customers to review all product details, ring sizes, and design choices carefully before placing an order. If you need assistance with sizing or customization, feel free to reach out before purchasing—we’re happy to help guide you through the process.

 

What If There’s an Issue with My Order?

While we do not accept returns, we stand behind the quality of our craftsmanship. If you receive your jewelry and notice a problem, please contact us within 7 days of delivery. We will assess the issue and determine how we can make it right, which may include:

• Minor adjustments (when possible).

• Repairs due to craftsmanship issues.

• Assistance with resizing (fees may apply).

 

Order Cancellations & Changes

Once an order has been placed, it cannot be canceled or modified if production has already begun. If you need to make a change, please contact us as soon as possible, and we will do our best to accommodate your request.

 

How to Contact Us

For any concerns about your order, please reach out to us at:

 

Coragold Fine Jewelry

Email: gretchen@coragoldfine.com

Phone: (951) 215-6451

Get In Touch

(951) 215-6451 (call or text)

gretchen@coragoldfine.com

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